Support & Contact

Welcome to the Stonehenge Digital Education support center. We prioritize efficient and expert assistance for our paid users.

How to Get Support

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For the fastest resolution, please direct your inquiry to the appropriate channel below.

1. Account & Technical Access Issues (Priority 1)

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This channel is for urgent issues related to payments, content access, or technical problems with the Value-Wall.

• Email: support@certdevpro.com (e.g., support@certdevpro.com)
• Subject Line Format (Crucial): Please include the relevant vendor code and your Transaction ID for immediate service verification.
  • Example: ACCESS ISSUE: AWS SAA - [Your Transaction ID]
• Response Time Goal: We aim to respond to all access-related issues within 4 hours during business days.

2. Content Feedback & General Inquiries

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This channel is for non-urgent feedback on the Decision Matrix content, reporting minor errors, or general questions about the Service.

• Email: info@certdevpro.com
• Note: Feedback directly influences the iterative updates made by Jeff Taakey. We appreciate detailed bug reports and suggestions.

3. Business Development & Partnerships

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For inquiries regarding corporate licensing, bulk purchases, or strategic partnerships.

• Email: partnerships@certdevpro.com
• Contact: Attention: Jeff Taakey (Founder)

Important Policy Reminder

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Regarding Refunds and Guarantees

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As outlined in our Terms of Service, due to the immediate and proprietary nature of our digital content, all sales are final and non-refundable. Please review the Terms before purchase.

Data Security

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Your financial security is handled exclusively by Stripe. We do not store full credit card details on our servers.

Thank you for trusting Stonehenge Digital Education.